If they are not controlling the auditing software, then they can not control the quality of the audit. Also, your data has been given to a third party that has no obligation to keep your data secure and private. At weAudit, our audits are done in-house by our proprietary systems.

If yes, do you have attorneys on staff that will pursue our refunds? Or just someone on your staff asking for a refund?

More times than not, you can lower your discount rate just by calling. 

The problem is then the processor adds the fees right back in by inflating interchange fees, adding new costs, etc. 

You need to have a firm that looks at and analyzes every detail of everything on your statement and that has the proven expertise to spot any discrepancies. 

Interchange fees make up 80-90% of your total processing cost. 

Do they have an Interchange Optimization program to reduce those fees? If not, you will never see the lowest prices possible. 

Are they making sure you are PCI compliant or addressing fraud issues? 

Again, most of these companies will only negotiate a few low-hanging fees such as discount rates and nothing more. 

We find that many of these sites are nothing more than a front. 

They don’t disclose anything about who they are, who runs them, who owns them, etc. 

Others claim to be experts and have zero background in merchant processing. 

LinkedIn is a resource to help validate who they are versus who they say they are. 

It is all too easy to promise to deliver. However, what does the contract state if they DON’T deliver?

The answer you are looking for is NO. 

Again, they are playing both sides of the fence and will cater to who is giving them the best deal. 

Also, if they are paying someone else, they have to charge you more to cover that extra expense. 

Those kind words of endorsement are not real – they are bought and paid for. 

We have seen cases where they will sue their client for non payment. 

You may feel safe with paying a percentage of the savings, but who determines those savings? What if some fees have gone down, and you are paying a fee for them, while other fees have gone up? How do you get out? 

Your only protection is to have a month-to-month agreement. 

If yes, then they are playing both sides, and they will cater to those paying them the most. 

The answer you are looking for is NO! 

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